Accessibility Statement
Accessibility Statement
The terms and policies below set out how you can use Beacon and how we look after your data.
This statement applies to the Beacon website at beacon.com, which is run by Beacon Technologies Limited.
We want as many people as possible to be able to use this website. For example, we aim for you to be able to:
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- change colours, contrast levels and fonts using your browser or device settings
- listen to most of the website using a screen reader
If you have a disability, AbilityNet (abilitynet.org.uk) has advice on making your device easier to use.
Our commitment
Beacon is committed to making our website accessible to everyone, including disabled people. We are working towards the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and we build accessibility checks into how we design, write and publish content.
As a UK company providing services, we take our duties under the Equality Act 2010 seriously, including the duty to make reasonable adjustments so that disabled people are not put at a disadvantage when using our services.
The European Accessibility Act (Directive (EU) 2019/882) has applied since 28 June 2025 to certain products and services sold to consumers in the EU. Beacon sells software to businesses rather than to consumers. We use WCAG 2.2 level AA, which closely reflects the standard the Act relies on, as our target.
As a private company, we are not covered by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and this statement is not made under those regulations.
Conformance status
This website is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not yet fully meet the standard. The issues we know about are listed below, along with what we are doing to fix them.
Known limitations and planned fixes
We found the following issues during our most recent check. We are working to fix them.
| What the problem is | Where | WCAG 2.2 criterion | What we plan to do | Status |
|---|---|---|---|---|
| Some text and buttons do not have enough colour contrast, so they can be hard to read. This includes white text on our orange buttons, orange highlighted words in headings, grey labels above headings and grey tags on resource cards. | Most pages, including the homepage, product and solution pages, resources and articles | 1.4.3 Contrast (minimum) | Use a darker orange or a dark green for buttons and text, and darken grey text, so everything meets a contrast ratio of at least 4.5:1 (3:1 for large text). | Planned |
| Some links have no text that a screen reader can announce. This affects the image on each resource card, the social sharing buttons on articles and the logo link on the contact page. | Resources page, article pages, contact page | 2.4.4 Link purpose (in context), 4.1.2 Name, role, value | Add descriptive text to these links, or remove image links that repeat the card title link. | Planned |
| Some feature tabs are not coded in a way that screen readers fully understand, so it may not be clear which tab is selected or how to move between them. | Product pages (for example Live boards) and the Connect your supply chain data page | 1.3.1 Info and relationships, 4.1.2 Name, role, value | Rebuild the tab sections using correct tab roles, or replace them with simple headings and content. | Planned |
| Some images that carry meaning, such as customer logos, carrier logos and product screenshots, have no text alternative, so screen reader users miss this information. | Homepage and product pages | 1.1.1 Non-text content | Add short alternative text to meaningful images, and keep empty alternative text only for purely decorative images. | Planned |
| Our product update videos on YouTube only have automatically generated captions, which may contain errors. We have not yet confirmed whether our Vimeo videos have captions. Some videos do not have a transcript. | Beacon Insider and other resource articles with video | 1.2.2 Captions (prerecorded); 1.2.5 Audio description still to be reviewed | Add reviewed, accurate captions to all videos and provide a transcript or text summary alongside each one. | Planned |
| The contact page has no main heading and no main page region, which makes it harder to understand and navigate with a screen reader. | Contact page | 1.3.1 Info and relationships, 2.4.6 Headings and labels | Add a main heading and mark up the main content area. | Planned |
| There is no ‘skip to main content’ link, so keyboard users have to tab through the menu on every page. The chat button comes last in the keyboard order. | All pages | 2.4.1 Bypass blocks | Add a skip link as the first item on every page. | Planned |
| Menu labels are coded as headings that appear before the main page heading, which can make the page structure confusing for screen reader users. | All pages | 1.3.1 Info and relationships (best practice) | Change menu labels to plain text so each page starts with its main heading. | Planned |
| The search box on the resources page has no visible label and relies on placeholder text. | Resources page | 3.3.2 Labels or instructions | Add a visible or programmatic label to the search box. | Planned |
If you find a problem that is not listed here, please tell us using the contact details below.
Third-party content
Parts of this website use services provided by other companies. We choose and set up these services, and we work with the providers to improve accessibility, but we do not fully control them.
- Videos: we embed videos from YouTube and Vimeo. The players come from those providers. We are responsible for the captions and transcripts we add, and we are working to provide accurate captions for every video.
- Contact form: our contact form is provided by Tally. Its form fields are labelled, but the submit button colour does not have enough contrast. We plan to change the button colour in our form settings.
- Newsletter and other forms: some forms, such as our newsletter sign-up, are provided by HubSpot. In our check, the fields we tested were labelled correctly.
- Live chat: our chat widget is provided by Intercom. The chat button has an accessible name and can be reached with a keyboard. We have not yet fully tested the chat window itself with a screen reader.
- Cookie banner: we use a cookie consent banner to ask for your cookie choices. We could not display the banner during our check, so we have not yet tested it with a keyboard or screen reader.
- Documents: some downloadable documents, such as PDFs, may not be fully accessible. If you need a document in a different format, please ask us.
Compatibility with browsers and assistive technology
We aim for this website to work with current versions of major browsers on desktop and mobile.
Our most recent check used Google Chrome on Linux with automated testing tools and keyboard-only checks. We have not yet tested with screen readers or other assistive technology.
Technical specifications
This website is built on Webflow. Its accessibility relies on the following technologies working with your web browser and any assistive technology or plugins on your device:
- HTML
- CSS
- JavaScript
- WAI-ARIA
Requesting an accessible format
If you need information on this website in a different format, such as large print, an accessible PDF, plain text, an audio recording or a transcript of a video, email us at info@beacon.com.
Please tell us the web address (URL) or title of the content, the format you need, and the best way to contact you. We aim to reply promptly.
Feedback and contact information
We welcome your feedback on the accessibility of this website. If you find a barrier, or if you think we are not meeting your needs, please contact us:
- Email: info@beacon.com
- Post: Beacon Technologies Limited, 42 Berkeley Square, London W1J 5AW
We aim to acknowledge feedback promptly and to respond in full.
If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS) for free advice and support about discrimination at equalityadvisoryservice.com.
How we assessed this website
Beacon assessed this website through a self-assessment. We did not use an independent auditor for this review .
On 29 October 2026 we tested a sample of pages using automated tools (axe-core 4.14 and Google Lighthouse 13.6 in Google Chrome), followed by keyboard-only checks and a manual review of the page code, colour contrast, images, video captions and third-party content. The pages we tested were:
- homepage (beacon.com)
- Live boards product page (beacon.com/product/live-boards)
- resources page (beacon.com/resources)
- contact page (beacon.com/contact-us-now)
- Connect your supply chain data page (beacon.com/solutions/connect-your-supply-chain-data), which covers our integrations
- a sample of resource articles with video, and the About page
Automated tools can only find some accessibility issues, so our results do not cover every page or every type of barrier. We plan to add manual testing with assistive technology and testing with disabled users .
Preparation and review of this statement
This statement was prepared on 29 October 2026. It was last reviewed on 29 October 2026.
We review this statement when we make major changes to the website.
See the whole picture. Decide with confidence.
See the whole picture. Decide with confidence.
