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Food importer, South Asia to North America

A large food importer: from $1.3m in D&D charges to $0.

A food importer shipping from South Asia to North America tracked free-time exposure on every container and checked every D&D charge against its terms. A $1.3m bill went to zero, straight back into margin.

Food & beverage
D&D
Customer
Large food importer
Industry
Food products
Lanes
South Asia to North America
Shipping containers stacked at a port

Results
at a glance.

$1.3m to $0

D&D charges, across 2026

The challenge

A $1.3m D&D bill, and no early warning.

Every container our customer imports comes with a set number of free days at the port and on the road. Once those run out, the carrier charges for every extra day.

They import and distribute Southeast Asian foods and ingredients across the US, with containers arriving all year on Asia-Pacific lanes. Across all of them, demurrage and detention came to more than $1.3m a year.

Charges that arrived too late to stop.

The $1.3m was the visible cost. The bigger problem was timing.

D&D invoices arrived weeks or months after a shipment had finished. By then the container was long gone, and the only option left was to pay.

Every container's free time, tracked live.

They rolled Beacon out across their Asia-Pacific lanes. Each container's free time is now tracked against its live ETA, across every carrier.

The team sees which containers are about to run out of free days, and collects, returns or reroutes them before charges start.

From $1.3m to near zero.

Within months of going live, they were on track to cut their annual D&D bill from more than $1.3m to near zero. That money now goes straight back into margin.

‍

Stop D&D before it starts.

Beacon tracks free time on every container and checks every charge against your terms, so you act before a breach and only pay what you owe.

  • Free-time tracking: live exposure on every container
  • Charge checks: every D&D charge checked against your terms
Large food importer

From $1.3m in D&D charges to $0

VP Supply Chain
Large food importer, South Asia to North America
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