Contents
Key takeaways
A control tower should show what delays cost, not just where containers are.
It needs shipments, contracts and invoices in one place.
What a control tower is
A supply chain control tower is one place where the business sees where its goods are, what is late, and what to do about it.
Why containers are not enough
Most control towers stop at tracking. Knowing a container is late matters; knowing what that delay will cost, in D&D, missed sales or expediting, is what lets the team decide.
What it needs
Shipment data from carriers and forwarders, the contracts behind each lane, and the invoices that follow. With all three in one place, finance and supply chain work from the same numbers.
